Account deletion
Delete your Javelin account.
You can delete your account any time in the Javelin app. Can't get into the app or your account? Email us and we'll delete it for you.
If you can use the app
Open Javelin, sign in and delete your account from your account settings. It's the fastest way.
If you can't access the app or your account
- Email us at contact@javelinsportsinc.com with the subject line “Account deletion request”.
- Include the details we need to find your account: your full name, the email address and the phone number on your Javelin account. Send the email from that same address if you can.
- We'll confirm it's you. If the details don't match an account, we may reply to ask for more information before deleting anything.
- We delete your account and email you to confirm once it's done.
What gets deleted
Your Javelin account and the personal data linked to it, including your profile and contact details. We may keep some records, such as payment records, where the law requires us to, as described in our privacy policy.
Deleting your account can't be undone. To play again later, you'll need to create a new account.
Email us to delete your account
Send your request to:
contact@javelinsportsinc.com
Include in your email
- Subject line: “Account deletion request”
- Your full name
- The email address on your Javelin account
- The phone number on your Javelin account
- Optional: why you can't access the app, or any other email you may have signed up with